CANCELLATIONS / NO-SHOWS
We understand that life happens.
However, we require a 12 hour notice if you must cancel or reschedule your appointment to allow time for us to fill your spot. If you cancel within12 hours of your scheduled appointment, you will be required to pre-pay for your next spray tan appointment in advance as a deposit.
If you are a no-show to your appointment, you will not be able to book with us again in the future unless approved by management. Any no-show approved by management will be required to pre-pay for you next spray tan in advance as a deposit.
Please use the online confirmation, reschedule or cancellation option to help us keep our policies flexible.
As of 2021, we have an implemented an undergarment policy that applies to all male clients and any gender client under the age of 18.
Policy: All male and clients under the age of 18 - must wear undergarments during their spray tan session.
This policy will be fully enforced and no exceptions will be made.
REFUNDS / CUSTOMER CARE
Spray Tan Services, Required Deposits, Gift Certificates and Retail items are non-refundable.
We at Bronze Glow Spray Tan, LLC. make every effort to ensure client happiness during and after your spray tan service. If you are unsatisfied with any service or product, we require notification within 24-48 hours of your service or purchase. We will coordinate a plan of action to resolve your concerns.
SPRAY TANNING NOTIFICATION - PLEASE READ.
- spray tans do not protect your skin from sunburn and overexposure to uv rays. it is always the client's responsiblity to choose a waterproof sunscreen and apply often while exposed to the sun.
- spray tans differ slightly for every person due to skin health, skin care habits, DHA level used in solution, product type + age. each person has a unique skin chemistry and no color/shade of tan will look the same on different people. skin pigment, lifestyle, medication, diet, hormones, menstration, pregnancy + menopause are just a few factors that can effect the outcome of spray tan color, development and wear.
- we do reserve the right to advise you not to spray tan due to various factors that could potentially cause unfavorable results such as: sunburn, peeling, open wounds, recent piercings, fresh tattoos, severe skin conditions. our client's best interest is priority.
-we also reserve the right to not spray tan due to failure to adhere to proper tan prep, failure to complete tan release form, failure to disclose allergies or medical contraindications.
*we are here to answer any questions that you may have. please ask.